Booking Cancellations
We understand that plans can change. To cancel your booking, please log in to your account and follow the cancellation instructions. Cancellations made within [X] days of the booking date may be eligible for a full refund. However, cancellations made after this period may incur a cancellation fee.
Refund Process
Refunds will be processed to the original payment method within [X] business days of receiving your cancellation request. Please note that some service providers may have their own cancellation policies, which could affect the refund amount.
Non-Refundable Services
Certain services, such as last-minute bookings or special offers, may be non-refundable. This will be clearly indicated at the time of booking.
Modifications
If you wish to modify your booking, please contact our support team. Changes to your booking may result in additional charges or fees, depending on the nature of the modification and the service provider’s policy.
Force Majeure
In the event of unforeseen circumstances beyond our control (e.g., natural disasters, pandemics), we will work with service providers to offer refunds or alternative arrangements. However, refunds are not guaranteed in such cases.